FAQ - Discover Vienna
Discover Vienna

frequently asked questions

Our guests talk before their Vienna stay to their Vienna guide and explain what they want to experience in Vienna. The guide will offer a tailor-made Vienna tour proposal, considering the wishes of the guests.

 

Normally, a 2 - 2,5 hour tour through Vienna costs 200,- Euro.

Ideally your group should not exceed 15 people. If you want, you can also participate with a maximum of 25 people, the price of 200,- remains the same.

Since you are in contact with your guide from the beginning, and you have email addresses and numbers of each other, you can usually change your plans quite spontaneously. Your guide is a Vienna expert and has alternative program suggestions for bad weather periods. Cancellation is not possible due to suboptimal weather conditions.

In these very rare cases, your guide will suggest a replacement guide or refund payments already received.

Unfortunately, neither we as an agency nor the guides themselves can assume liability for accidents during the tour.

Please write us an email to sayhello@discovervienna.at
We will get in touch to you immediately. We are looking forward to hearing from highly motivated, creative, initiative Vienna experts, who enjoy inspiring Vienna visitors. If you are a certified Austria tour guide, you can show everything in Vienna. If you are a Viennese activities expert write us, too!
We are looking forward for b2b partners who consider a cooperation with us as productive!

If not communicated different, you can cancel a booked tour up to 14 days without incurring costs. Up to 3 days before the tour 50% of the amount of the tour costs will be charged. Until 72 hours before the planned tour 100% of the costs will be charged.

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